Video Franchises
Santa Rosa Video and CableTV franchise services are provided by AT&T and Comcast.
If you have questions or complaints regarding your service, please contact one of the service providers listed below.
Note: AT&T and Comcast are now operating under a State of California franchise within Santa Rosa. Additional information regarding state franchise terms and consumer protection can be found at: State of California Video Franchise Authority (California Public Utilities Commission)
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Residents of Santa Rosa seeking additional information on AT&T U-verse — or to find out whether it's available in their area — can visit http://uverse.att.com.
AT&T Customer Care: (800) 288-2020
Existing AT&T U-verse customers can get more information about AT&T U-verse programming and television events by visiting http://uverse.att.com/uconnect. |
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Comcast Cable
(800) 945-2288
www.comcast.com
Comcast is working diligently to upgrade the cable network in Santa Rosa and is excited to announce that soon you will be able to enjoy our most advanced products and services such as, Comcast Digital Cable with ON DEMAND, Comcast Digital Voice - home phone service, and an even wider variety of programming choices and HD channels. For more information on the availability of these products and services in your neighborhood, please call 1-800-COMCAST.
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For additional franchise-related information or if you are dissatisfied with their resolution, please contact:
Franchise Manager
CMOffice@srcity.org